Professional Experience
Work Background
2023 - 2025
Executive Director
EforAll/EparaTodos Colorado
Longmont, CO
Led the statewide expansion of EforAll Longmont, scaling operations to support larger entrepreneur cohorts and launching a virtual program. Secured over $2.4M in alumni business revenue and facilitated the creation of 122 jobs. Implemented strategic frameworks, centralized project management systems, and strengthened fundraising efforts. Built partnerships to amplify inclusive entrepreneurship across Colorado.
2022 - 2022
Program Manager, Securing the Cities
Denver Office of Emergency Management
Denver, CO
Served as the City and County of Denver’s chief representative for the Department of Homeland Security’s Countering Weapons of Mass Destruction initiative. Managed a $6M federal cooperative agreement, strengthened inter-agency collaborations, and secured program funding renewal. Led compliance, financial oversight, and strategic planning, recovering over $2.5M in expenses through improved fiscal management.
2017 - 2022
ECR - Procress Improvement Manager
Amazon.com
Virtual, CO
Managed high-priority operational escalations at the SVP and CEO levels, driving systemic problem resolution and process improvements. Led fraud investigations, optimized service infrastructure, and played a key role in enhancing customer experience across multiple business lines, including Amazon Fresh and Whole Foods. Developed inclusivity training adopted across teams.
2004 - 2021
Nonprofit Capacity Development Consultant
DBA Unbound Capabilities
Virtual, US
Designed and led capacity-building initiatives for nonprofits, increasing efficiency by 30%. Provided executive-level guidance on fundraising, strategic planning, and operations. Spearheaded cross-sector collaborations, supported policy advocacy, and led training sessions for nonprofit leaders and boards. Played a key role in establishing anti-human trafficking coalitions and strengthening third-sector programs.
Education
Juris Doctor
Juris Doctor degree
University of Puerto Rico School of Law
Río Piedras, PR
Focused on nonprofit corporations, environmental law, human rights, and feminist legal issues through international study programs in Chile and Canada. Participated in a sustainable development law moot court competition in Brazil.
International Relations
Master of Arts degree
St. Mary's University
San Antonio, TX
Dual concentrations in International Security and Conflict Resolution, with international fieldwork in Honduras exploring human rights and economic development. Studied nonprofit management and global policy frameworks.
Modern Languages
Bachelor of Arts degree
University of Puerto Rico - Río Piedras
Earned cum laude distinction with a focus on multilingual fluency and cross-cultural communication in French and Italian.
Río Piedras, PR
Certifications
Customer Experience Certificate Program – University of Colorado Boulder
CX Certificate - completion pending
Developing specialized skills in user experience, customer engagement, and service design.
Certificate in Executive Education - Harvard Kennedy School
Adaptive Leadership Development
Completed the Art & Practice of Adaptive Leadership Development program, enhancing expertise in leadership strategy and organizational transformation.
Certificate - Asesores Financieros Comunitarios
Nonprofit Fiscal Management
Trained in financial oversight, risk management, and compliance strategies for nonprofit organizations.
Professional Skillset
Strategic Leadership & Organizational Development
Systems Thinking & Process Optimization
Change Management & Capacity Building
Diversity, Equity & Inclusion (DEI) Integration
Strategic Planning & Implementation
Cross-Sector Partnership Development
Program & Project Management
Scalable Program Design & Execution
Performance Measurement & Impact Evaluation
Stakeholder Engagement & Relationship Management
Risk Assessment & Crisis Management
Compliance & Regulatory Oversight
Fundraising & Financial Management
Fundraising Strategy & Revenue Diversification
Grant Writing & Corporate Sponsorship Development
Financial Planning, Budgeting & Fiscal Accountability
Donor Cultivation & Stewardship
Advocacy & Public Policy
Policy Analysis & Legislative Engagement
Community & Economic Development Initiatives
Nonprofit & Social Justice Advocacy
Public Relations & Thought Leadership
Data, Technology & AI Integration
Scalable Program Design & Execution
Ethical Use of AI for Program & Impact Optimization
Data Analysis & Reporting for Decision-Making
CRM & Project Management Platforms (Salesforce, Monday.com, SharePoint, etc.)
Process Improvement through Digital Tools & Automation
Languages
English (Native)
French (Conversational)
Spanish (Proficient)
Italian (Conversational)